Legal
Privacy Policy
Last updated: November 7, 2026
What we collect
- What you tell us: your birth date, your quiz answers (including whether you'd like a portrait of a man or a woman, the age you picture and any background you'd like the drawing to lean toward) and your email.
- Purchase details that Hotmart sends us when you buy: what you bought, the price, the transaction and subscription codes, and your email.
- Technical data: IP address, browser and device type, pages visited, and the ad campaign that brought you here (UTM parameters).
- Cookies: a cookie that keeps your quiz session, and Meta's advertising cookies (_fbp, _fbc) when you arrive from a Meta ad.
- What we create for you: your portraits, readings and, on Premium, your chat messages.
How we use it
- To create and deliver your portrait, readings and Premium features.
- To email you sign-in links, purchase updates and trial reminders, and the weekly horoscope if you subscribe.
- To provide support, prevent fraud and meet legal obligations.
- To measure how our ads perform.
Meta and ad measurement
We use Meta's Pixel and Conversions API to learn which ads lead to visits and purchases. For that we send Meta the event (for example, a purchase), its value, a scrambled (hashed) version of your email, your IP address, browser details and Meta's cookie identifiers. We never send Meta your quiz answers or your birth date.
Meta only hears about our public pages (the home page, the quiz, the offer and these legal pages), never your account pages or sign-in links.
Some US state laws may treat this as "sharing" personal information for targeted advertising. To opt out, turn on Global Privacy Control in your browser: when we receive that signal, we don't load Meta's Pixel and we don't send Meta any of your events, including a later purchase. You can also opt out by contacting us.
Who processes your data for us
- Hotmart: payments, subscriptions and refunds.
- Supabase: our database and private file storage.
- Vercel: website hosting.
- Resend: sending emails.
- Anthropic and our image-generation provider: creating your readings and portraits. They receive the details needed to create them, such as your sign and quiz traits, not your email.
- Meta: ad measurement, as described above.
We don't sell your personal information.
Where and how long
Your data is stored in the United States. We keep it while we provide the Service to you and as required by law, and we delete it when you ask us to, unless we must keep certain purchase records.
Your choices and rights
You can ask us for a copy of your data, to correct it, or to delete it. You can stop the weekly horoscope email at any time with the unsubscribe link in each one or from your account page. Emails about your account and purchases, such as sign-in links and trial reminders, are always sent.
Children
Syge is for adults. We don't knowingly collect data from anyone under 18.
Security
Data travels encrypted, portraits are kept in private storage and shown only through short-lived links, and each account can see only its own content.
Contact
Contact us through your purchase page on Hotmart, at consumer.hotmart.com, where you can message us about any order.